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Corrispondenze nel titolo delle pagine

• PM - Project and Portfolio Management
  PM - Project and Portfolio Management is one of the core ''modules'' of itmSUITE®. | Project organization || [[Managing Project Organization]]
  1 KB (135 parole) - 05:59, 5 apr 2016
• Project / Service Management
  == Service / Project Management == # Sales Contract, at project / service level
  258 byte (39 parole) - 16:22, 22 feb 2018

Corrispondenze nel testo delle pagine

• Main Page
  |titolo=[[SM - Service Desk and Service Management]] * [[SM - Service Desk and Service Management|Introduction]]
  2 KB (293 parole) - 11:31, 22 nov 2017
• Get started with itmSUITE®
  * [[SM - Service Desk and Service Management|SM - Service Desk and Service Management]] * [[Project configuration|PM - Project and Portfolio Management Configuration]]
  5 KB (534 parole) - 10:56, 11 giu 2018
• ItmSUITE® - Overview
  ...roject Management. The image shown below shows the schema for the areas of management that are supported by ItmSUITE®. For further information on how this trans ...best practice for Portfolio, Programme, Project Management and IT Service Management;
  2 KB (319 parole) - 15:32, 11 mar 2015
• OCE - Service Level Management
  ''[[Glossary|Objective]]'' management is available under '''''General\Company\Objectives''''' by default. ...e ''[[Glossary|Working Calendar]]'' could be defined for each ''[[Glossary|Project]]'' or ''[[Glossary|Service]]'').
  13 KB (2 091 parole) - 10:36, 30 mag 2018
• CMS fat client
  = Project Explorer = === Project Explorer Window ===
  122 KB (19 012 parole) - 11:35, 30 nov 2015
• PM - Project and Portfolio Management
  PM - Project and Portfolio Management is one of the core ''modules'' of itmSUITE®. | Project organization || [[Managing Project Organization]]
  1 KB (135 parole) - 05:59, 5 apr 2016
• DREP - Reporting
  ...ossary|modules]]'' already have some native reports but the REP (Reporting Management) ''[[Glossary|module]]'' makes it possible to integrate new ones created by ...s in reference of context in which report data are extracted (''[[Glossary|project]]'', ''[[Glossary|timesheet]]'', ''[[Glossary|asset]]'', etc..). For each B
  2 KB (337 parole) - 13:19, 19 mag 2015
• Standard
  # Creare la pagina aggiungendo una 'D' davanti al nome, ad es. "DIncident Management" (in alternativa creare la pagina con il nome standard e poi usare la funzi ...le, effettuare nuovamente un 'move' dando il nome originale (es. "Incident Management")
  6 KB (901 parole) - 08:59, 2 gen 2016
• Support services
  === CEM - Client Environment Management === The service CEM - Environment Client Management includes:
  3 KB (447 parole) - 14:55, 2 apr 2015
• ItmSUITE® - Introduction
  ...Level Management, Service Catalogue Management, and Portfolio and Project Management. The image shown below shows the schema for the areas of management that are supported by itmSUITE®.
  2 KB (299 parole) - 15:23, 26 giu 2015
• Glossary
  ...ity management. In itmSUITE®, the typical activities required by ''access management'' can be dealt through ''service requests'' or ''changes''. ...ract and messages). See also ''business languages'' and [[Multi language]] management.
  49 KB (6 974 parole) - 10:36, 12 giu 2018
• ItmSUITE® - Complementary modules
  === FM - Financial Management === ...ement]]'') and ''[[Glossary#P|PM]]'' (''[[Glossary#P|Project and Portfolio Management]]'') core ''[[Glossary#M|modules]]''.
  16 KB (2 496 parole) - 10:09, 1 apr 2015
• ItmSUITE® - Core modules
  === SM - Service Desk and Service Management === ...]]'' or Help Desk, inspired by the best practices and standards of service management, such as ''[[Glossary#I|ITIL®]]'' and ''[[Glossary#I|ISO/IEC 20000]]''.
  13 KB (1 951 parole) - 12:48, 1 apr 2015
• ItmSUITE® - Key features
  === IT Service Management === ...areas of action of IT Service management (especially in the stages of the management of the service lifecycle and specific processes).
  53 KB (7 777 parole) - 15:45, 26 giu 2015
• Incident Management
  ''[[Glossary|Incident Management]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow car ...y one of the possible configuration to deal with the ''[[Glossary|incident management]]'' process. The need for a different behaviour of the process may be fulfi
  34 KB (5 342 parole) - 15:41, 26 giu 2015
• Request Fulfilment
  |Application management || "Application Management" || "AppManager" |Personal devices management || "Personal Management" || "PersonalManager"
  33 KB (5 131 parole) - 10:54, 10 mag 2016
• Known Error Management
  The ''[[Glossary|known error management]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow car ...ne of the possible configuration to deal with the ''[[Glossary|known error management]]'' process. The need for a different behaviour of the process may be fulfi
  26 KB (4 122 parole) - 14:03, 9 mag 2016
• Client management
  ...[Glossary|client]]'' data. This function can be call be menu '''''Clients Management / Clients''''' * Controlling profitability of a project
  9 KB (1 376 parole) - 17:12, 23 feb 2016
• Supplier management
  ...manage ''client'' data. This function can be call be menu '''''Supplier Management / Suppliers''''' * Expense project /service cost
  6 KB (875 parole) - 17:14, 23 feb 2016
• Problem Management
  ''[[Glossary|Problem Management]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow car ...ly one of the possible configuration to deal with the ''[[Glossary|problem management]]'' process. The need for a different behaviour of the process may be fulfi
  36 KB (5 552 parole) - 15:21, 7 mag 2017
• DChange Management
  ''[[Glossary|Change Management]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow car ...nly one of the possible configuration to deal with the ''[[Glossary|change management]]'' process. The need for a different behaviour of the process may be fulfi
  39 KB (5 855 parole) - 11:20, 18 lug 2015
• Change Management
  ''[[Glossary#C|Change Management]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow car ...nly one of the possible configuration to deal with the ''[[Glossary|change management]]'' process. The need for a different behaviour of the process may be fulfi
  33 KB (4 961 parole) - 15:01, 10 mag 2016
• Release and Deployment Management
  ''[[Glossary|Release and Deployment Management]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow car ...ossible configuration to deal with the ''[[Glossary|release and deployment management]]'' process. The need for a different behaviour of the process may be fulfi
  31 KB (4 499 parole) - 10:15, 27 apr 2017
• Deployment Change
  ...tc.). The process is therefore triggered by the ''[[Release and Deployment Management]]'' process itself and returns the feedback on its result. ...ction]]'' automatically gives a feedback to the ''[[Release and Deployment Management]]'' process.
  16 KB (2 520 parole) - 17:53, 28 ott 2015
• Workflow configuration steps - Creation and basic settings
  == List management and creation == ...hich will be configured. || The available values are "Knowledge", "News", "Project/Service" and "Ticket".
  7 KB (1 078 parole) - 10:08, 4 nov 2017
• Workflow configuration steps - Form
  <u>''Form Designer''</u>, located in <u>''Grant Management''</u> tab, allows to define the layout of the main, <u>''General''</u>, tab ...''[[glossary|roles]],'' ''[[glossary|workflow status]]'' and ''[[glossary|project/service]]'' for which rendering the form.
  4 KB (704 parole) - 21:19, 10 gen 2016
• Workflow configuration steps - Notifications
  ...event is triggered when the predefined ''[[glossary|workflow field]]'' <u>Project/Service</u> is changed ...own in the figure below. In order to unlock this configuration, select the project/services desired check boxes next to them (they will get colored red) and p
  5 KB (736 parole) - 21:29, 14 gen 2016
• Project configuration steps - Products
  ...are managed mainly through the <u>''Deliveries''</u> tab of a ''[[glossary|project]]''. Here, it is possible to define the ''[[glossary|product breakdown stru ...ry|delivery]]'' which is produced outside of the scope of the ''[[glossary|project]]''). This is a descriptive but mandatory field.
  4 KB (691 parole) - 22:42, 7 feb 2016
• Project configuration steps - Resources
  ...''[[glossary|user]]'' is person enabled to access itmSUITE®. The project management module manages ''[[glossary|resources]]'', not ''[[glossary|users]]'', but ...u> ''tab allows to assign the ''[[glossary|resources]]'' to a ''[[glossary|project]]''. The '''ADD NEW''' command allows to add them. Once added, the list of
  3 KB (544 parole) - 22:53, 16 feb 2016
• Project configuration steps - Activity plan
  A plan of the activities of the ''[[glossary|project]]'' can be created and managed in the ''<u>Activities</u>'' tab. == Gantt and tree view of the project activities ==
  17 KB (2 726 parole) - 21:29, 25 feb 2016
• Project configuration steps - Estimation
  ...of working days and financials (to manage financials, the [[FM - Financial Management]] module is required). ...occurrences]]''. [[File:Project estimation view.JPG|none|thumb|850x850px|Project estimation screen.]]
  18 KB (2 991 parole) - 09:41, 6 apr 2016
• Project configuration steps - Control
  ...or by scheduling and executing check points which are called ''[[glossary|project milestones]]''. ...lan. In particular it is required to define the categories of ''[[glossary|project milestone]]'' which will be available (e.g. kick-off, progress, closure) an
  9 KB (1 494 parole) - 16:14, 10 mar 2016
• Project configuration steps - Others
  In order to properly deal with a ''project'', it can be needed/useful to manage additional information. ...y|Cost occurrences]]'' management is possible only if the [[FM - Financial Management]] module is active.
  15 KB (2 432 parole) - 20:23, 4 apr 2016
• Filters management
  The itmSUITE® provides a complete filter management system that implements items (ticket, timesheet, etc...) searching accordin |''Project'' || || '''X''' || '''X'''
  10 KB (1 383 parole) - 10:07, 16 ott 2018
• Managing Business Case
  ...circumstances, a business case should be established for the ''[[glossary|project]]''. ...g. background and reasons) may also be copied and recorded in ''[[glossary|project]]'' specific fields (e.g. <u>Objectives</u> and <u>Background and Reasons</
  5 KB (761 parole) - 15:06, 5 apr 2016
• Managing Quality
  ...activities are performed concerning quality management for a ''[[glossary|project]]'': quality planning and quality control. ...nt strategy (which specifies the quality management system and key quality management responsibilities) and of product descriptions (including quality expectatio
  3 KB (396 parole) - 17:02, 5 apr 2016
• Managing Change
  Changes to a ''[[glossary|project]]'' can be managed with different approaches. == Managing change using ''[[glossary|project activities]]'' ==
  1 KB (204 parole) - 07:57, 7 apr 2016
• Managing Benefits
  ...] has no specific features for detailed ''[[glossary|projects]]'' benefits management currently. However, the delivery of dedicated functionalities is planned in Nevertheless basic information about ''[[glossary|project]]'' benefits may be handled in the following ways:
  700 byte (102 parole) - 20:44, 7 apr 2016
• Managing Risk
  ...n). Basic reporting about ''[[glossary|project issues]]'' and ''[[glossary|project risks]]'' is included in "Tree-Report" and "Summary report" available in '' ...e [[SM - Service Desk and Service Management|SM - Service Desk and Service Management module]] is activated.
  848 byte (139 parole) - 20:55, 7 apr 2016
• Documents management
  Document Management is a key feature of itmSUITE®  which acts as a repository for documents. | "Project" || ''Documents'' are stored and related to ''projects''.
  5 KB (802 parole) - 21:14, 1 mag 2016
• DDB - DashBoard
  == DB - Dashboard Management == DB - Dashboard Management is one of the ''[[Glossary|complementary modules]]'' of itmSUITE®. The mod
  2 KB (357 parole) - 15:46, 20 mag 2016
• ASM - Asset and Service Management
  ASM (Asset and Service Management) is an optional itmSUITE® module that allows you to manger your Asset. In Resources management are present options to enable PMSM Resources at ASM/CMS usage:
  4 KB (747 parole) - 14:24, 7 nov 2017
• MDMM management
  ...bility of ''[[glossary|workflow fields]]'' values base on the ''[[glossary|project]]'' / ''[[glossary|service]]'' of the ''[[glossary|ticket]]''. ...ssary|workflow fields]]'' with different values, one per each ''[[glossary|project]]'' / ''[[glossary|service]]'', thus greatly simplifying configuration.
  1 KB (195 parole) - 20:16, 5 nov 2017
• Workflow configuration steps - MDMM
  ...lossary|project]]'' / ''[[glossary|service]]''. See [[MDMM management|MDMM management]] for more details.
  212 byte (34 parole) - 19:51, 5 nov 2017
• Notifications management
  ...Ticket Activity is saved in Reopened status||Ticket Owner, Ticket Creator, Project/Service Manager, Assignee, DSG1 manager, DSG2 member ...Activity is saved in Failed status||Assignee, DSG1 manager, Ticket Owner, Project/Service Manager, Ticket Creator, DSG2 member
  19 KB (2 520 parole) - 14:54, 28 nov 2017
• ItmSUITE® - Installation
  | SM/PM - Service and Project Management || [[itmSUITE® - SM/PM installation|SM/PM installation]] | CMS - Configuration Management System || [[itmSUITE® - CMS installation|CMS installation]]
  687 byte (94 parole) - 13:21, 22 nov 2017
• Views management
  ...Milestone || is used to define the Todo list columns based on '[[Glossary|Project Milestone]]'' information ...Activity || is used to define the Todo list columns based on ''[[Glossary|Project Activity]]'' information
  9 KB (1 490 parole) - 07:29, 22 mag 2018
• BIRT View
  ...ESS || bit (1)|| This flag enable the resource to access the Configuration Management System == PROJECT SERVICE VIEW ==
  27 KB (3 660 parole) - 15:07, 22 nov 2018
• ItmSUITE® - FM configuration
  FM - Financial Management is one of the Optional modules of itmSUITE®. The module is intended to sup * ''[[Glossary|Client Management]]''
  1 KB (145 parole) - 16:24, 22 feb 2018
• Timesheet Management
  # Project Manager | <u>Resource</u> || Timesheet resource name. Project Manager can create a Timesheet also for their resources.
  5 KB (710 parole) - 06:52, 8 giu 2018
• Client Management
  The client management functions are available in <b>''/Clients Management/Clients/Clients''</b> The Sales Contract Management functions are available in <b>''/Clients Management/Sale Contract/Sale Contracts''</b>
  18 KB (2 790 parole) - 09:36, 14 giu 2018
• Supplier Management
  The Supplier management functions are available in <b>''/Supplier Management/Suppliers/Suppliers''</b> The Purchase Contract Management functions are available in <b>''/Supplier Management/Purchase Contracts/Purchase Contracts''</b>
  14 KB (2 250 parole) - 09:31, 14 giu 2018
• Project / Service Management
  == Service / Project Management == # Sales Contract, at project / service level
  258 byte (39 parole) - 16:22, 22 feb 2018
• Resources and Groups
  # Resource Management process # Group Management process
  22 KB (3 423 parole) - 09:40, 5 ago 2019