Workflow Engine Configuration

This section is aimed at helping you to quickly start with itmSUITE®, in particular with the workflow engine configuration.

Configuration Workflow configuration steps. Introduction Master data Creation and basic settings Statuses Transitions Fields Grants Forms ASM Views (optional) Decision matrixes (optional) Groups association (optional) MDMM (optional) Notifications (optional) Ticket activities (optional) Ticket message templates (optional) Unique workflow key (optional) [More]

Related configurations Workflow related configurations. Action engine configuration Self-service portal (SRCS) configuration Views configuration [More] Frequent configuration tasks Guides to frequent configurations tasks. Adding a user Enabling requesters Workflow fields configuration [More]