Workflow Engine Configuration

This section is aimed at helping you to quickly start with itmSUITE®, in particular with the workflow engine configuration.

Configuration Workflow configuration steps. Introduction Master data Creation and basic settings Statuses Transitions Fields Grants Form Notifications (optional) Ticket activities (optional) Ticket message templates (optional) Groups association (optional) Views Portal (SRCS)

Action engine configuration Action engine configuration. Action engine configuration [More] Frequent configuration tasks Guides to frequent configurations tasks. Adding a user Enabling requesters Workflow fields configuration [More]