Get started with itmSUITE®

This section is aimed at helping you to quickly start with itmSUITE®.

Overview Introduction to itmSUITE® features Introduction Key features Core modules Complementary modules Architecture Glossary [More] Preliminary steps Prepare to install and deploy itmSUITE® Configuration scenarios Deployment scenarios Preparations [More] Installation Installation of itmSUITE® components SM/PM installation CMS installation DE installation MB installation EEM installation RE installation SP installation [More] Demo database Introduction to the demo database content Demo database contents and use [More] Basic configuration Preliminary and cross modules configuration Introduction Application settings Company creation License configuration Admin creation Company preparation Company master data [More]

Core modules configuration Core modules configuration guides SM - Service Desk and Service Management PM - Project and Portfolio Managment CMS - Configuration Management System DE - Discovery Engine [More] Complementary modules configuration Complementary modules configuration guides OCE - Service Level Management FM - Financial Management REP - Reporting EEM - External Event Manager RE - Reconciliation Engine [More] Special topics configuration Special topics configuration guides Licenses LDAP and NTLM Users and roles Notifications management Message system Workflow Engine Action Engine Log management MURM management MDMM management Views management Filters management Personal options management Visual condition editor Workflow fields configuration [More] Basic use Basic functionalities to use itmSUITE® Managing documents Managing filters Managing records in grid mode Managing messages Managing records in standard mode Managing views [More] Conventions and glossary Reading convetions and glossary of itmSUITE® terms Reading conventions Glosssary of terms [More]