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  • Main Page
    * [[Workflow Engine]]
    2 KB (293 parole) - 11:31, 22 nov 2017
  • Get started with itmSUITE®
    * [[Workflow Engine Configuration|Workflow Engine]] * [[Workflow fields configuration|Workflow fields configuration]]
    5 KB (534 parole) - 10:56, 11 giu 2018
  • OCE - Service Level Management
    ...fine ''[[Glossary|Metrics]]'' and notifications for different ''[[Glossary|Workflow]]''. ...</u> || Lead time for workflow (status A -> status B), Group lead time for workflow (status A -> status B), Difference between date fields, Difference between
    13 KB (2 091 parole) - 10:36, 30 mag 2018
  • SM - Service Desk and Service Management
    ...y|workflow engine]]''. A set of pre configured processes are supplied as ''workflow cartridges'', in particular: However, ''[[Glossary|SM]]'' ''[[Glossary|workflow engine]]'' is very flexible and powerful and may support many other busines
    2 KB (267 parole) - 10:43, 18 feb 2016
  • Discussione:Request Fulfilment
    * Workflow image to be updated
    43 byte (6 parole) - 14:57, 5 mag 2015
  • Glossary
    ...''Changes'' are managed through the ''change management'' process and a ''workflow cartridge'' is available for the ''SM'' ''module'' which supports its execu ...beneficial changes to be made with minimum disruption to IT services. A ''workflow cartridge''is is made available for the ''SM module ''which supports the ex
    49 KB (6 974 parole) - 10:36, 12 giu 2018
  • ItmSUITE® - Core modules
    It includes a powerful ''[[Glossary#W|workflow engine]]'' that allows freely configurable to support the execution of the The configurable ''[[Glossary#W|workflow engine]]'' is almost unlimited and makes this form able to support other pr
    13 KB (1 951 parole) - 12:48, 1 apr 2015
  • ItmSUITE® - Key features
    * Flexible and codeless management of the workflow configuration for the punctual management of requests, without compromises. ...offers management possibilities for any organisation that has a manageable workflow, for example problem, ''[[Glossary#C|change]]'', improvement actions etc.
    53 KB (7 777 parole) - 15:45, 26 giu 2015
  • Workflow configuration steps - Grants
    ...''[[glossary|workflow fields]]''. Privileges are defined per ''[[glossary|workflow status]]'' and ''[[glossary|roles]]''. ...tus''</u> configuration tab; see [[Workflow configuration steps - Statuses|workflow configuration steps - statuses]] for more information) to be present in the
    6 KB (990 parole) - 16:00, 5 nov 2017
  • Workflow configuration steps - Fields
    By using the <u>''Fields''</u> form of ''[[glossary|workflow]]'' configuration it is possible to manage the following: - predefined ''[[glossary|workflow fields]]'' labels
    3 KB (430 parole) - 15:29, 5 gen 2016
  • File:Workflow custom fields list screen.JPG
    [[Category:Workflow Forms]]
    (2 249 × 548 (129 KB)) - 14:46, 4 gen 2016
  • Incident Management
    ...Management]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow cartridge]]'' that enables the execution of the process according to the IT ...l configuration will still be required. To this aim, the [[Workflow engine|Workflow Engine]] guide may be useful.
    34 KB (5 342 parole) - 15:41, 26 giu 2015
  • Workflow Engine Configuration
    ...you to quickly start with itmSUITE®, in particular with the ''[[glossary|workflow engine]]'' configuration. Workflow configuration steps.
    2 KB (219 parole) - 08:38, 4 nov 2017
  • Workflow fields configuration
    This page contains detailed information on the configuration of ''[[glossary|workflow fields]]''. == Predefined workflow fields configuration ==
    13 KB (2 238 parole) - 12:01, 6 nov 2017
  • Workflow engine
    #REDIRECT [[Workflow engine configuration]]
    43 byte (4 parole) - 16:53, 14 apr 2015
  • File:Explore Workflow IM v1.0.JPG
    [[Category:Workflow]]
    (810 × 464 (56 KB)) - 17:03, 20 gen 2016
  • Request Fulfilment
    ...Fulfilment]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow cartridge]]'' that enables the execution of the process according to the IT ...l configuration will still be required. To this aim, the [[Workflow engine|Workflow Engine]] guide may be useful.
    33 KB (5 131 parole) - 10:54, 10 mag 2016
  • Known Error Management
    ...management]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow cartridge]]'' that enables the execution of the process. ...l configuration will still be required. To this aim, the [[Workflow engine|Workflow Engine]] guide may be useful.
    26 KB (4 122 parole) - 14:03, 9 mag 2016
  • Problem Management
    ...Management]]'' process is supported by a ''[[Glossary|SM]]'' ''[[Glossary|workflow cartridge]]'' that enables the execution of the process according to the IT ...l configuration will still be required. To this aim, the [[Workflow engine|Workflow Engine]] guide may be useful.
    36 KB (5 552 parole) - 15:21, 7 mag 2017
  • ItmSUITE® - SM/PM installation
    2 KB (322 parole) - 15:35, 28 ago 2015

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