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Versione delle 11:09, 27 feb 2015
Get started with itmSUITE®
Learn basic concepts and how to start
Overview
Preliminaty steps
Installation
Modules
Basic configuration
Cross Module features
Glossary
Get started with itmCLOUD®
Learn basic concepts and how to start.
Overview
Preliminaty steps
Activation
Modules
Basic configuration
Cross module features
Glossary
SM – Service Desk and Service Management
Overview
Service catalogue
Requests Catalogue (SRCS)
Workflow Engine
Action Engine
Preconfigured process
