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Da itm wiki.
Riga 39: Riga 39:
 
* [[Workflow Engine]]
 
* [[Workflow Engine]]
 
* [[Action Engine]]
 
* [[Action Engine]]
* [[Preconfigured process]]
+
* [[SM - Service Desk and Service Management|Preconfigured processes]]
** [[Incident Management]]
 
** [[Service Request Management]]
 
** [[Change Management]]
 
** [[Problem Management]]
 
** [[Know Error Management]]
 
** [[Release Management]]
 
** [[News Management]]
 
 
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Versione delle 20:17, 5 mag 2015