Views management
Da itm wiki.
Versione del 23 gen 2018 alle 15:07 di Francesco.bertuletti (discussione | contributi)
Overview
Vews are preconfigured selection of attributes and associated preferences including a filter to list records for an itmSUITE® managed entity.
The following table show the modules where the View can be created:
| Module | Description |
|---|---|
| Ticket | is used to define user searching record set or to create a Dashboard KPI |
| Ticket activity | is used to define user searching record set or to create a Dashboard KPI |
| Related Ticket | is used to define the column shown in Ticket Related Ticket Tab |
| Related ticket preview | is used to define the preview shown in Ticket Related Ticket Tab |
| Ticket activity multiple edit | is used to define the Ticket Activity column shown to the user when the Multiple Edit mode is activated on Ticket activity tab. |
| Ticket Custom View | |
| Timesheet | is used to define the Timesheet column view |
| Timesheet Expenses | is used to define the Timesheet detail expenses column view |
| TODO List: Milestone | is used to define the Todo list columns based on 'Project Milestone information |
| TODO List: Project Activity | is used to define the Todo list columns based on Project Activity information |
| TODO List: Ticket Activity | is used to define the Todo list columns based on Ticket Activity information
|
Views can be categorized also as:
Forced views is defined by the Administrator and used by the itmSUITE® to enable users to:
- Open / search / export ticket
- Create a record set for Dashboard
Personal views are created by the Resource and are visible only by the creator.
Forced Views
The function is revered to the Administrator.
Personal Views
The logical step to define a Personal views are:
- Administrator has to enable the scope per Module / Role
- Resource define hisown Personal View
