Differenze tra le versioni di "ItmSUITE® - Overview"
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=== [[itmSUITE® - Core modules|Core modules]] === | === [[itmSUITE® - Core modules|Core modules]] === | ||
This section illustrates the core modules of itmSUITE®. | This section illustrates the core modules of itmSUITE®. | ||
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| + | ==== SM - Service Desk and Service Management ==== | ||
| + | This is one of the core modules of itmSUITE® and as such can be activated autonomously. It includes a powerful workflow motor which can be freely configured to support the execution of the IT Service Management processes. SME also has the appropriate functions needed to operate a modern Service Desk, based on service management best practice and standards such as ITIL and ISO/IEC 20000. | ||
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| + | ====<nowiki/>==== | ||
=== [[itmSUITE® - Complementary modules|Complementary modules]] === | === [[itmSUITE® - Complementary modules|Complementary modules]] === | ||
Versione delle 16:40, 9 mar 2015
For a complete overview of itmSUITE® please visit the following sections.
Indice
Key features
This section illustrates the key functionalities and benefits of itmSUITE®.
Core modules
This section illustrates the core modules of itmSUITE®.
SM - Service Desk and Service Management
This is one of the core modules of itmSUITE® and as such can be activated autonomously. It includes a powerful workflow motor which can be freely configured to support the execution of the IT Service Management processes. SME also has the appropriate functions needed to operate a modern Service Desk, based on service management best practice and standards such as ITIL and ISO/IEC 20000.
Complementary modules
This section illustrates the complementary modules of itmSUITE®.
Architecture
This section illustrates the architecture itmSUITE®.
Glossary
This section contains the glossary for the key concepts and terms used by itmSUITE®.
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