Differenze tra le versioni di "Workflow configuration steps - Master data"
Da itm wiki.
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| − | | '''''General/WorkFlow/Causals''''' || | + | | '''''General/WorkFlow/Causals''''' || This functionality enables to add, edit and delete ''[[glossary|workflow causal]]''. |
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Versione delle 17:56, 10 nov 2015
In order to configure a workflow, there is a number of master data which are used and therefore shall be configured first. Usually, this configuration is done once but it may require updates before configuring a new workflow.
| Menu | Description |
|---|---|
| General/WorkFlow/Causal Types | This functionality enables to add, edit and delete workflow causal types. |
| General/WorkFlow/Causals | This functionality enables to add, edit and delete workflow causal. |
| General/WorkFlow/Source Data | |
| General/WorkFlow/Custom Fields | |
| General/WorkFlow/Operational Statuses | |
| General/Ticket/Ticket Types | |
| General/Ticket/Ticket Relationship Types |
