Notifications management
Notifications shall be activated at Company level by click on General\Company\Event Types.
The Event Types are Notifications that PSM can send by email.
The creation of event types does not automatically trigger their activation, it can be obtained by users (Personal\Event Notification) or can be forced by the administrator regardless of the user's wish (General\Company\Forced Notifications).
Company Notification
The details of each Event Type (General\Company\Event Types):
| Field | Meaning | Comments |
|---|---|---|
| Event Typology | TBC | |
| Type | Allows to select an event type from the default to the system. The field is mandatory. | |
| Language | Allows to select the language of the event type ycreated (is possible to create multiple event types for the same system type that differ only for the language, and the user or administrator can then choose which event / language typologies enable).
A user will only receive notifications if they use the same language as defined for the notification itself.|| | |
| Subject | Allows to define a text for the notification subject. The subject is entered in the mail. | |
| Default Template | Allows to select the template to be used for Notification. The template is a text file (HTML) that can also contain referrals to system variables. | |
| Event Type Template | TBC |
For an Event Type generated by WorkFlow Transition is not possible to update the Notification Template here. The Notification Template shall be updated in WorkFlow Engine.
Forced Notification
This feature allows the management of Forced Event Types.
Forced event types may be:
- Weak: it allows the user to customize all aspects of the notification scheduling (Personal\Event Notification) without being able to remove it.
- Strong: the user can't handle current Notification scheduling.
WorkFlow Notification
TBC
