Differenze tra le versioni di "Managing Change"

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(Managing change using project RFCs)
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== Managing change using ''[[glossary|project RFCs]]'' ==
 
== Managing change using ''[[glossary|project RFCs]]'' ==
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In ''[[glossary|project]]'' ''<u>Issues/Risks</u>'' section it is possible to manage a special type of record: "RFC". These elements can be used to manage the changes to the ''project''.
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== Managing change using ''[[glossary|workflows]]'' ==
 
== Managing change using ''[[glossary|workflows]]'' ==
This can be done with two approaches. The easiest consists of using ''project activities'' (managed in project ''Activities'' section) to plan and track the results of quality methods (e.g. the execution of a test). Specific quality related information can be added to ''project activities'' in ''Activities''section. A more advanced and flexible approach consists of configuring and using ''workflows'' in order to support the execution of quality methods. For example a specific workflow could be designed to execute a product quality inspection. The ''workflow'' records (and associated reporting) can be used to implement the quality register concept. However, the use of ''workflows ''requires the activation of the SM - Service Desk and Service Management module.
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A more advanced and flexible approach consists of configuring and using ''workflows'' in order to support the execution of ''[[glossary|project]]'' changes lifecycle. However, the use of ''[[glossary|workflows]] ''requires the activation of the [[SM - Service Desk and Service Management|SM - Service Desk and Service Management module]].

Versione delle 07:44, 7 apr 2016

Changes to a project can be managed with different approaches.

Managing change using project activities

An easy approach to manage changes is to use project activities. These can be categorized (General/Projects/Activity Types) and change activities could be assigned a specific type , eg. "Project change". Information about the changes can be stored and managed in the related project activities (see project activities configuration page for more information).

Managing change using project RFCs

In project Issues/Risks section it is possible to manage a special type of record: "RFC". These elements can be used to manage the changes to the project.

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Managing change using workflows

A more advanced and flexible approach consists of configuring and using workflows in order to support the execution of project changes lifecycle. However, the use of workflows requires the activation of the SM - Service Desk and Service Management module.