DDB - DashBoard
Indice
DB - Dashboard Management
DB - Dashboard Management is one of the complementary modules of itmSUITE®. The module is intended to support the reporting of processes thanks to the visualiazation of KPI.
A set of predefined dashbord are delivered with the product
Implementing DashBoard
Implement yourown dashbord is simple and the following step can guide you to plan and activate it.
- Focus about user and Role, How many dashboard? one for role, one for all
- Focus about Data, Number of Ticket , SLA on Ticket , Project Control semaphore ? Create the Forced view to collect basic data
- Focus about Presentation? choose the right widget.
Focus about User and Role
Access to general /company/ dashbord management, Add New to create a dashbord.
The table below describe the tab and the information fields
| Tab | Field | Description |
|---|---|---|
| General | Name | Dashboard name |
| General | Page Assignment | Page in which the dashboard can be recalled, eg: Home, Client, Project |
| General | Status | Available status are Active /Inactive |
| General | Description | |
| General | Comment | |
| Assignment | Authorized Role | list of roles that can be enabled |
| Assignment | Authorized Resources | list of resources that can be enabled |
| Assignment | Authorized Solution Group | list of solution group that can be enabled |
Focus about Data
Using Layout tab the user can model the Dashboard inserting Section and Widget:
The following commands are available:
- Add Dashboard Section
- Add Widget
- Edit Detail
The table below recap the commands and their description
| Tab | Field | Description |
|---|---|---|
| Layout | Add Dashboard section | this command enable the user to dwran the DashBoard layout |
| Layout | Add Widget | this command enable the user to add Chart or View |
| Layout | Edit Detail | this command enable the user modify the section |
Focus about presentation
Choose the right Widget.
Here below the list of Charts widget:
- Configuration Item Pie
- Project Pie
- Project indicator
- Ticket Histogram
- Ticket Pie
- Trend on Tickets (line)
- Trend on Tickets (histogram)
Here below the list of Views widget:
- Communication
- New view
- Project Activities View
- Project and Ticket Activities Views
- Ticket Activities View
- Messages
