OU Management

Da itm wiki.

Client - Organization Unit

The Tab Organization Unit under Clients Management\Clients\Clients allows to manage the Organization Unit (OU) tree related to each Clients.

Admin Kit - Support functions to manage OU

Upload OU on Client

== Resource on Client Management

Company Info

Custom fields in OU

Other Options

Ticket Management - Fields related to Client and OU

Custom field with type "Resource"

How to activate the Service Requester visibility based on OU tree

= Ticket Management - Add Request by Requester

How to activate

How to configure Resource to add Ticket in this way

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