OU Management

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Versione del 8 mag 2018 alle 13:25 di Renato.daverio (discussione | contributi)

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Indice

1 Client - Organization Unit
2 Admin Kit - Support functions to manage OU
- 2.1 Upload OU on Client
3 Company Info
- 3.1 Custom fields in OU
- 3.2 Other Options
4 Ticket Management - Fields related to Client and OU
- 4.1 Custom field with type "Resource"
- 4.2 How to activate the Service Requester visibility based on OU tree
5 Ticket Management - Add Request by Requester
- 5.1 How to activate
- 5.2 How to configure Resource to add Ticket in this way

Client - Organization Unit

The Tab Organization Unit under Clients Management\Clients\Clients allows to manage the Organization Unit (OU) tree related to each Clients.

Admin Kit - Support functions to manage OU

Upload OU on Client

== Resource on Client Management

Company Info

Custom fields in OU

Other Options

Ticket Management - Fields related to Client and OU

Custom field with type "Resource"

How to activate the Service Requester visibility based on OU tree

Ticket Management - Add Request by Requester

How to activate

How to configure Resource to add Ticket in this way

Estratto da "http://wiki.itmsuite.eu/index.php?title=OU_Management&oldid=3714"

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