DDB - DashBoard

DB - Dashboard Management

DB - Dashboard Management is one of the complementary modules of itmSUITE®. The module is intended to support the reporting  of processes thanks to the visualiazation of KPI.

A set of predefined dashbord are delivered with the product

Implementing DashBoard

Implement yourown dashbord is simple and the following step can guide you to plan and activate it.

• Focus about user and Role, How many dashboard? one for role, one for all
• Focus about Data, Number of Ticket , SLA on Ticket , Project Control semaphore ? Create the Forced view to collect basic data
• Focus about Presentation? choose the right widget.