Differenze tra le versioni di "Workflow configuration steps - Notifications"

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(Workflow related notifications)
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== Transition related notifications ==
 
== Transition related notifications ==
''[[glossary|Workflow transition]]'' related ''[[glossary|notifications]]'' are those notifications which can be triggered for a ''[[glossary|workflow status]]'' transition. They can can be configured in the ''<u>Transition Rule</u>'' tab (see  the dedicated [[Workflow configuration steps - Transitions|configuration page]]).
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''[[glossary|Workflow transition]]'' related ''[[glossary|notifications]]'' are those notifications which can be triggered for a ''[[glossary|workflow status]]'' change. They can can be configured in the ''<u>Transition Rule</u>'' tab (see  the dedicated [[Workflow configuration steps - Transitions|configuration page]]).
  
 
== Workflow related notifications ==
 
== Workflow related notifications ==
These ''[[glossary|notifications]]'' are related to ''[[glossary|event types]]'' related to a specific ''[[glossary|ticket]]'' managed through the ''workflow.'' The <u>''Notifications''</u> tab allows to list and manage the configured ''[[glossary|notifications]]''.   
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It is possible to trigger ''[[glossary|notifications]]'' base on some ''[[glossary|event types]]'' related ''[[glossary|tickets]]'' managed through the ''[[glossary|workflow]].'' The <u>''Notifications''</u> tab allows to list and manage these ''[[glossary|notifications]]''.   
  
To add a new ''[[glossary|notification]] ''use the '''ADD NEW''' command. To delete one, the '''DELETE''' one after checking it.   
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To add a new ''[[glossary|notification]] ''use the '''ADD NEW''' command and to delete one, the '''DELETE'''.   
  
TBC 
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When adding a new ''[[glossary|notification]]'', the triggering ''[[glossary|event type]]''[[glossary| ]]<nowiki/>is asked first. The availabe ''[[glossary|event types]]'' are described in the following table.     
  
== Other notifications ==
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== Action triggered notifications ==
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Da action....
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== Personal notifications ==

Versione delle 16:42, 14 gen 2016

Transition related notifications

Workflow transition related notifications are those notifications which can be triggered for a workflow status change. They can can be configured in the Transition Rule tab (see the dedicated configuration page).

Workflow related notifications

It is possible to trigger notifications base on some event types related tickets managed through the workflow. The Notifications tab allows to list and manage these notifications.

To add a new notification use the ADD NEW command and to delete one, the DELETE.

When adding a new notification, the triggering event type is asked first. The availabe event types are described in the following table.

Action triggered notifications

Da action....

Personal notifications