Differenze tra le versioni di "Workflow configuration steps - Notifications"

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== Transition related notifications ==
 
== Transition related notifications ==
Transition related ''[[glossary|notifications]]'' are those notifications which can be triggered for a ''[[glossary|workflow status]]'' transition. They can can be configured in the ''<u>Transition Rule</u>'' tab (see  the dedicated [[Workflow configuration steps - Transitions|configuration page]]).
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''[[glossary|Workflow transition]]'' related ''[[glossary|notifications]]'' are those notifications which can be triggered for a ''[[glossary|workflow status]]'' transition. They can can be configured in the ''<u>Transition Rule</u>'' tab (see  the dedicated [[Workflow configuration steps - Transitions|configuration page]]).
  
 
== Workflow related notifications ==
 
== Workflow related notifications ==
Notifications related to the workflow of a ticket can be configured in the  
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These ''[[glossary|notifications]]'' are related to ''[[glossary|event types]]'' related to a specific ''[[glossary|ticket]]'' managed through the ''workflow.'' The <u>''Notifications''</u> tab allows to list and manage the configured ''[[glossary|notifications]]''. 
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== Other notifications ==
 
== Other notifications ==

Versione delle 22:23, 12 gen 2016

Transition related notifications

Workflow transition related notifications are those notifications which can be triggered for a workflow status transition. They can can be configured in the Transition Rule tab (see the dedicated configuration page).

Workflow related notifications

These notifications are related to event types related to a specific ticket managed through the workflow. The Notifications tab allows to list and manage the configured notifications.

To add a new noti

cations i

Other notifications