Differenze tra le versioni di "Workflow configuration steps - Ticket activities"
Da itm wiki.
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| − | |Enable Requested-Completed || This enables the possibility to change the status of a ''[[glossary|ticket activity]]'' from "Requested" to "Completed" directly without the needed of passing | + | |Enable Requested-Completed || This enables the possibility to change the status of a ''[[glossary|ticket activity]]'' from "Requested" to "Completed" directly without the needed of passing through the the required sequence of statuses transition (see later). |
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| + | The standard sequence of ticket activities statuses transitions is described below. | ||
Versione delle 21:50, 10 gen 2016
Ticket activities configuration is optional and needed only if, in a target workflow, you plan to use ticket activities.
Configuration of ticket activities options is made in Ticket Activities Options tab of Grant Management. The following tables reports the available settings, their use and possible values.
| Parameter | Use | Options |
|---|---|---|
| Enable TA notifications for MSG members | TBC | |
| Enable Requested-Completed | This enables the possibility to change the status of a ticket activity from "Requested" to "Completed" directly without the needed of passing through the the required sequence of statuses transition (see later). | "True"
check box flagged- "False" - check box not flagged (default) |
| Skip Ticket Activities status validation on Ticket transition | ||
| Automatic Assignment of TA Assignee | ||
| Show assignee as Check box list | ||
| Mode | Allows to define the mode for editing the ticket activity list in the Ticket Activities tab of a ticket. The options are managing them as a list (see managing standard lists) or managing them as a grid (see managing grid lists). | |
| Meeting Schedule Quick Recipients Options |
The standard sequence of ticket activities statuses transitions is described below.
