Differenze tra le versioni di "BIRT View"
Da itm wiki.
(→SERVICE CATALOGUE REQUEST (SRCS) VIEW) |
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| (12 versioni intermedie di uno stesso utente non sono mostrate) | |||
| Riga 327: | Riga 327: | ||
|- | |- | ||
|DESCRIPTION || nvarchar (1000)|| Task Description | |DESCRIPTION || nvarchar (1000)|| Task Description | ||
| − | |||
| − | |||
|- | |- | ||
|START_DATE || datetime (8)|| Activity start date | |START_DATE || datetime (8)|| Activity start date | ||
| Riga 345: | Riga 343: | ||
|- | |- | ||
|ACTIVITY_TYPE || nvarchar (512)|| Activity type | |ACTIVITY_TYPE || nvarchar (512)|| Activity type | ||
| − | |||
| − | |||
|- | |- | ||
|PRJ_ID || int (4)|| Project reference id | |PRJ_ID || int (4)|| Project reference id | ||
| Riga 353: | Riga 349: | ||
|- | |- | ||
|DURATION || float (8)|| Estimated duration of task | |DURATION || float (8)|| Estimated duration of task | ||
| − | |||
| − | |||
|- | |- | ||
|creationDate || datetime (8)|| Record creation date, Automatic field | |creationDate || datetime (8)|| Record creation date, Automatic field | ||
| Riga 600: | Riga 594: | ||
{| class="wikitable" | {| class="wikitable" | ||
! Field Name !! Field Type !! Description | ! Field Name !! Field Type !! Description | ||
| − | |-|COMPANY_ID || int (4)|| Company Id | + | |- |
| − | |-|ID || int (4)|| Configuration Item Id | + | |COMPANY_ID || int (4)|| Company Id |
| − | |-|GUID || nvarchar (100)|| Configuration Item GUID | + | |- |
| − | |-|NAME || nvarchar (510)|| Configuration Item Name | + | |ID || int (4)|| Configuration Item Id |
| − | |-|TYPE || nvarchar (510)|| Configuration Item type | + | |- |
| − | |-|TICKET_ID || int (4)|| Ticket reference id | + | |GUID || nvarchar (100)|| Configuration Item GUID |
| + | |- | ||
| + | |NAME || nvarchar (510)|| Configuration Item Name | ||
| + | |- | ||
| + | |TYPE || nvarchar (510)|| Configuration Item type | ||
| + | |- | ||
| + | |TICKET_ID || int (4)|| Ticket reference id | ||
|} | |} | ||
| Riga 614: | Riga 614: | ||
{| class="wikitable" | {| class="wikitable" | ||
! Field Name !! Field Type !! Description | ! Field Name !! Field Type !! Description | ||
| − | |-|ID || int (4)|| Ticket custom field reference Id | + | |- |
| − | |-|NAME || nvarchar (512)|| Ticket custom field reference Name | + | |ID || int (4)|| Ticket custom field reference Id |
| − | |-|TYPE || nvarchar (8000)|| This field contains the type of the data inserted | + | |- |
| − | |-|VALUE || nvarchar (-1)|| Ticket custom field value | + | |NAME || nvarchar (512)|| Ticket custom field reference Name |
| − | |-|TICKET_ID || int (4)|| Ticket reference id | + | |- |
| + | |TYPE || nvarchar (8000)|| This field contains the type of the data inserted | ||
| + | |- | ||
| + | |VALUE || nvarchar (-1)|| Ticket custom field value | ||
| + | |- | ||
| + | |TICKET_ID || int (4)|| Ticket reference id | ||
|} | |} | ||
=== TICKET ESTIMATION VIEW === | === TICKET ESTIMATION VIEW === | ||
| Riga 628: | Riga 633: | ||
|} | |} | ||
| + | |||
| + | |||
| + | === TICKET FIELD VIEW === | ||
| + | This view report some company information. The View's name is: _STD_TICKET_FIELD_VIEW | ||
| + | |||
| + | The information reported are shown in the following table: | ||
| + | {| class="wikitable" | ||
| + | ! Field Name !! Field Type !! Description | ||
| + | |- | ||
| + | |ID || int (4)|| Field reference Id | ||
| + | |- | ||
| + | |NAME || nvarchar (256)|| Field reference Name | ||
| + | |- | ||
| + | |TICKET_FIELD_TYPE_ID || nvarchar (255)|| This field contains the type of the data inserted. Three possible values can be present | ||
| + | * "PREDEFINED": used to define that the field is a Standard Field | ||
| + | * "CUSTOM": used to define that the field is a Custom Field | ||
| + | * "OBJECTIVE":automatically added by the system when the cusomer declare an Objective | ||
| + | |} | ||
| + | |||
=== TICKET OCE OBJECTIVE VIEW === | === TICKET OCE OBJECTIVE VIEW === | ||
This view report some company information. The View's name is: _STD_TICKET_OCE_OBJECTIVE_VIEW | This view report some company information. The View's name is: _STD_TICKET_OCE_OBJECTIVE_VIEW | ||
| Riga 752: | Riga 776: | ||
|} | |} | ||
| − | === SERVICE CATALOGUE REQUEST (SRCS)VIEW | + | == TUPLE VIEW == |
| − | This view report some company information. The View's name is: | + | This view report some company information. The View's name is: _STD_TUPLE_VIEW |
| + | |||
| + | The information reported are shown in the following table: | ||
| + | {| class="wikitable" | ||
| + | ! Field Name !! Field Type !! Description | ||
| + | |- | ||
| + | |ID || int|| Tuple Identifier | ||
| + | |- | ||
| + | |CODE || int|| Tuple Identifier | ||
| + | |- | ||
| + | |COMPANY_ID || int|| Company Identifier | ||
| + | |- | ||
| + | |TUPLE_NAME || varchar(256)|| Tupla Name | ||
| + | |- | ||
| + | |TUPLE_AREA_ID || int|| First level of Tuple, Area, Identifier | ||
| + | |- | ||
| + | |TUPLE_AREA || varchar(256)|| Tuple Area Name | ||
| + | |- | ||
| + | |TUPLE_CATEGORY_ID || int|| Second level of Tuple, Category, Identifier | ||
| + | |- | ||
| + | |TUPLE_CATEGORY || varchar(256)|| Tuple Category Name | ||
| + | |- | ||
| + | |TUPLE_TOPIC_ID || int|| Third level of Tuple, Topic, Identifier | ||
| + | |- | ||
| + | |TUPLE_TOPIC || varchar(256)|| Tuple Topic Name | ||
| + | |} | ||
| + | |||
| + | == SERVICE CATALOGUE REQUEST (SRCS) VIEW == | ||
| + | This view report some company information. The View's name is: _STD_SRCS_VIEW | ||
The information reported are shown in the following table: | The information reported are shown in the following table: | ||
| Riga 786: | Riga 838: | ||
|- | |- | ||
|TRANSITION_RULE || nvarchar (512)|| Transition rule name | |TRANSITION_RULE || nvarchar (512)|| Transition rule name | ||
| + | |- | ||
| + | |TATPL_ID|| int || Ticket Activity Template id | ||
| + | |- | ||
| + | |TA_TEMPLATE|| nvarchar (100)|| Ticket Activity Template name | ||
|- | |- | ||
|SOLUTIONGROUP || nvarchar (-1)|| Group reference name | |SOLUTIONGROUP || nvarchar (-1)|| Group reference name | ||
| Riga 796: | Riga 852: | ||
|- | |- | ||
|TAB_SOLUTIONGROUP || nvarchar (-1)|| Tab of SRCS session used to grant a request to Groups | |TAB_SOLUTIONGROUP || nvarchar (-1)|| Tab of SRCS session used to grant a request to Groups | ||
| + | |- | ||
| + | |TAB_ORGANIZATIONUNIT || nvarchar (-1)|| Tab of SRCS session used to grant a request to Organization Unit | ||
| + | |- | ||
| + | |CLIENT || nvarchar (-1)|| Client reference name | ||
| + | |- | ||
| + | |OU Name || nvarchar (-1)|| Organization Unit reference name | ||
| + | |- | ||
| + | |Ticket Requester || nvarchar (-1)|| Requester of ticket reference name | ||
| + | |||
|} | |} | ||
Versione attuale delle 15:07, 22 nov 2018
itmSUITE® propose to a customer a set of Standard view to facilitate the reporting development. The paragraphs below report the standard view collection and explains the relation between data’s
Indice
COMPANY VIEW
This view report some company information. The View's name is: _STD_COMPANY_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| ID | int (4) | Company Id |
| NAME | nvarchar (400) | Name of the company |
| DESCRIPTION | nvarchar (400) | Description of the company |
| STATUS | nvarchar (510) | Company Status |
| APPLICATION_URL | nvarchar (512) | Applicaiton url, use to set a detail link information in notification |
| CONTACTS | nvarchar (400) | Email of Application referent |
| TIMEZONE | nvarchar (64) | Company Time Zone |
| DURATION_FORMAT | nvarchar (510) | Unit of measure of Timesheet declaration |
| LABOURUNIT_ID | int (4) | id of Labor |
| LABOUR_UNIT | nvarchar (8000) | Unit of Measure of Labor. This is the unit of measure use in Budget estimation |
CLIENT VIEW
This view report some company information. The View's name is: _STD_CLIENT_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| COMPANY_ID | int (4) | Company Id |
| ID | int (4) | Client Id |
| CODE | int (4) | Company internal identifier |
| NAME | nvarchar (400) | Client Name |
| PARENT_ID | int (4) | Parent Client id |
| CLSTATUS_ID | int (4) | Status id |
| CLIENT_STATUS | nvarchar (8000) | Status name |
| CLTYPE_ID | int (4) | Id of client type |
| CLIENT_TYPE | nvarchar (512) | Client Type |
| CREATOR_ID | int (4) | Client Creator id |
| NATION_ID | int (4) | Country id |
| NATION | nvarchar (512) | Country Name |
| LANGUAGE_ID | int (4) | Language Id |
| LANGUAGE | nvarchar (512) | Language Name |
| PAYMENTTERM_ID | int (4) | Payment terms id |
| PAYMENTTERM | nvarchar (512) | Payment terms |
| REMARK | nvarchar (400) | REMARKs |
| TAX_NUMBER | nvarchar (100) | Vat number |
| AII | bit (1) | Flag stated that All Invoice has been Issued |
| creationDate | datetime (8) | Record creation date, Automatic field |
| creationuser | nvarchar (512) | Record creation user, Automatic field |
| revisionDate | datetime (8) | Record creation date, Automatic field |
| revisionUser | nvarchar (512) | Record creation user, Automatic field |
CLIENT ORGANIZATION UNIT VIEW
This view report some company information. The View's name is: _STD_CLIENT_ORGANIZATION_UNIT_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| ID | int (4) | Organization Unit Id |
| CODE | int (4) | Organization Unit internal identifier |
| NAME | nvarchar (512) | Organization Unit name |
| STATUS | nvarchar (510) | Organization Unit status |
| CLIENT_ID | int (4) | Reference to client the Organization Unit belongs to |
| PARENT_ID | int (4) | Reference to father Organization Unit |
| PATH | nvarchar (8000) | Chain of Organization Unit |
| CUSTOM_FIELD_1 | nvarchar (2048) | Custom field available to store metadata |
| CUSTOM_FIELD_2 | nvarchar (2048) | Custom field available to store metadata |
| CUSTOM_FIELD_3 | nvarchar (2048) | Custom field available to store metadata |
| CUSTOM_FIELD_4 | nvarchar (2048) | Custom field available to store metadata |
| CUSTOM_FIELD_5 | nvarchar (2048) | Custom field available to store metadata |
| CUSTOM_FIELD_6 | nvarchar (2048) | Custom field available to store metadata |
| ADDRESS | nvarchar (400) | Organization Unit Address |
| POSTAL_CODE | nvarchar (200) | Organization Unit Postal Code |
| CITY | nvarchar (200) | Organization Unit City |
| REGION | nvarchar (200) | Organization Unit Region |
| NATION | nvarchar (512) | Organization Unit Nation |
| PHONE | nvarchar (200) | Organization Unit Phone number |
| FAX | nvarchar (200) | Organization Unit Fax number |
| nvarchar (200) | Organization Unit Email address | |
| REMARK | nvarchar (400) | Organization Unit Address remark |
RESOURCE VIEW
This view report some company information. The View's name is: _STD_RESOURCE_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| COMPANY_ID | int (4) | Company Id |
| ID | int (4) | Resource Id |
| CODE | int (4) | Resource internal identifier |
| LOGIN | nvarchar (400) | Resource login |
| NAME | nvarchar (400) | Resource name |
| SURNAME | nvarchar (400) | Resource surname |
| FULLNAME | nvarchar (802) | Resource surname + name |
| RESOURCE_STATUS_ID | int (4) | Resource Status id |
| RESOURCE_STATUS | nvarchar (512) | Resource Status name |
| CREATOR_ID | int (4) | Resource Creator id |
| NATION_ID | int (4) | Resource Nation id |
| NATION | nvarchar (512) | Nation |
| CLIENT_ID | int (4) | Id of client the resource belongs to |
| CLIENT | nvarchar (400) | Name of client the resource belongs to |
| ORGANIZATION_UNIT_ID | int (4) | Organization Unit id the resource belongs to |
| PATH | nvarchar (8000) | Organization Unit path |
| SALEROLE_ID | int (4) | Sale Role id, this information can drive sales revenue amount |
| SALES_ROLE | nvarchar (512) | Sale Role name |
| SUPPLIER_ID | int (4) | Id of supplier the resource belongs to |
| SUPPLIER | nvarchar (400) | Name of supplier the resource belongs to |
| PURCHASEROLE_ID | int (4) | Purchase Role id, this information can drive Purchase cost amount |
| PURCHASE_ROLE | nvarchar (512) | Purchase Role name |
| BIRTH_DAY | datetime (8) | Resource birth day |
| BIRTH_PLACE | nvarchar (400) | Resource birth Place |
| EXTERNALCODE | nvarchar (400) | Field used to store external resource reference |
| RESTYPE_ID | int (4) | Id of Resource type |
| VIP_TYPE | int (4) | Resource type name |
| CANDECLAREHOLIDAY | bit (1) | Flag that identify if the resource can declare his own holiday |
| CANDECLAREILLNESS | bit (1) | Flag that identify if the resource can declare his own illness |
| IS_EDIT_RESOURCE_DATA | bit (1) | This flag enable the resource to modify his own data |
| IS_PERSONAL_VIEW_RIGHT | bit (1) | This flag enable the resource to define personal view |
| CMS_ACCESS | bit (1) | This flag enable the resource to access the Configuration Management System |
| USER_MAPPING_MODE | nvarchar (510) | |
| EXT_CMDB_MODIFY | bit (1) | |
| EXT_CMDB_VIEW | bit (1) | |
| creationDate | datetime (8) | Record creation date, Automatic field |
| creationuser | nvarchar (512) | Record creation user, Automatic field |
| revisionDate | datetime (8) | Record creation date, Automatic field |
| revisionUser | nvarchar (512) | Record creation user, Automatic field |
PROJECT SERVICE VIEW
This view report some company information. The View's name is: _STD_PROJECT_SERVICE_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| COMPANY_ID | int (4) | Company Id |
| ID | int (4) | Project Id |
| CODE | int (4) | Project internal identifier |
| MAIN_TYPE_ID | int (4) | Automatically field by system |
| MAIN_TYPE | varchar (7) | This field can assume Project or Service value |
| GANTT_ESTIMATION_MODE | nvarchar (510) | This field can assume Budget or Forecast value |
| NAME | nvarchar (400) | Project Name |
| DESCRIPTION | nvarchar (400) | Project Description |
| OBJECTIVES | nvarchar (1600) | Project Objectives |
| COMMENT | nvarchar (1600) | Project Comments |
| OPER_START_DATE | datetime (8) | Internal Operational Start Date |
| OPER_END_DATE | datetime (8) | Internal Operational Start End |
| EFFECTIVE_START | datetime (8) | Actual Start Date |
| EFFECTIVE_END | datetime (8) | Actual End Date |
| INITIAL_EXPECTED_START | datetime (8) | Initial expected Start Date |
| INITIAL_EXPECTED_END | datetime (8) | Initial expected Start Date |
| CURRENT_EXPECTED_START | datetime (8) | Current Start Date |
| CURRENT_EXPECTED_END | datetime (8) | Current End Date |
| CLIENT_ID | int (4) | Id of client the resource belongs to |
| CLIENT | nvarchar (512) | Name of client the resource belongs to |
| CREATOR_ID | int (4) | Resource Creator id |
| CURRENCY_ID | int (4) | Currency id |
| currency | nvarchar (512) | Currency |
| FINALCLIENT_ID | int (4) | Second reference on Client id |
| FINALCLIENT | nvarchar (400) | Second reference Client Name |
| PARENT_PRJ_ID | int (4) | Parent project id |
| PRJADMSTATUS_ID | int (4) | Project administrative status id |
| PROJECT_ADM_STATUS | nvarchar (8000) | Project administrative |
| PRJ_CLASS_ID | int (4) | Project Class id |
| CLASS | nvarchar (400) | Project Class |
| PRJOPSTATUS_ID | int (4) | Project Operative status id |
| PROJECT_STATUS | nvarchar (8000) | Project Operative |
| PRJTYPE_ID | int (4) | Project Type id |
| PROJECT_TYPE | nvarchar (512) | Project Type |
| STATPRJ_ID | int (4) | Statistical project id |
| STATISTICAL | nvarchar (512) | Statistical project id |
| EXTERNAL_CODE | nvarchar (100) | External reference code |
| creationDate | datetime (8) | Record creation date, Automatic field |
| creationuser | nvarchar (512) | Record creation user, Automatic field |
| revisionDate | datetime (8) | Record creation date, Automatic field |
| revisionUser | nvarchar (512) | Record creation user, Automatic field |
PROJECT SERVICE ACTIVITY VIEW
This view report some company information. The View's name is: _STD_PROJECT_SERVICE_ACTIVITY_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| id | int (4) | Project Activity Id |
| CODE | int (4) | Project Activity internal identifier |
| ORDERING_NUMBER | int (4) | Sort order |
| TASK_NAME | nvarchar (2048) | Task name |
| DESCRIPTION | nvarchar (1000) | Task Description |
| START_DATE | datetime (8) | Activity start date |
| END_DATE | datetime (8) | Activity end date |
| ACTPRIORITY_ID | int (4) | Activity priority id |
| PRIORITY | nvarchar (512) | Priority |
| ACTSTATUS_ID | int (4) | Activity status id |
| STATUS | nvarchar (512) | Activity status |
| ACTIVITY_TYPE_ID | int (4) | Activity type id |
| ACTIVITY_TYPE | nvarchar (512) | Activity type |
| PRJ_ID | int (4) | Project reference id |
| PROJECT | nvarchar (400) | Project Name |
| DURATION | float (8) | Estimated duration of task |
| creationDate | datetime (8) | Record creation date, Automatic field |
| creationUser | nvarchar (512) | Record creation date, Automatic field |
| revisionDate | datetime (8) | Record creation date, Automatic field |
| revisionUser | nvarchar (512) | Record creation date, Automatic field |
TICKET VIEW
This view report some company information. The View's name is: _STD_TICKET_VIEW
The information reported are shown in the following table:
RESOLUTION_CAUSE || nvarchar (512)|| Ticket resolution cause reference| Field Name | Field Type | Description |
|---|---|---|
| COMPANY_ID | int (4) | Company Id |
| ID | int (4) | Project Id |
| CODE | int (4) | Project internal identifier |
| TICKETTYPE_ID | int (4) | Ticket type reference id |
| TICKET_TYPE | nvarchar (512) | Ticket type name |
| PROJECT_ID | int (4) | Project reference id |
| PROJECT | nvarchar (400) | Project Name |
| SERVICE_REQUEST_ID | int (4) | Service catalogue request reference id |
| SERVICE_REQUEST | nvarchar (1024) | Service catalogue request reference name |
| CURRENT_SERVICE_REQUEST_ID | int (4) | Current Service catalogue request reference id |
| CURRENT_SERVICE_REQUEST | nvarchar (1024) | Current Service catalogue request reference name |
| SHORT_DESCRIPTION | nvarchar (-1) | Ticket short description |
| DESCRIPTION | nvarchar (-1) | Ticket Description |
| ANALYSIS | nvarchar (-1) | Ticket Analisys description |
| SOLUTION | nvarchar (-1) | Ticket Solution description |
| WORKAROUND | nvarchar (-1) | Ticket Workaound description |
| COMMENTS | nvarchar (-1) | Ticket Comments |
| OWNER_ID | int (4) | Ticket Owner Resource reference |
| OWNER | nvarchar (512) | Ticket Owner Resource |
| REQUESTER_ID | int (4) | Ticket Requester reference id |
| REQUESTER | nvarchar (802) | Ticket Requester reference |
| RESOURCE_ID | int (4) | Ticket Resource reference id |
| RESOURCE | nvarchar (802) | Ticket Resource reference |
| REQUIRED_SOLUTION_DATE | datetime (8) | Ticket required solution date |
| FORECAST_SOLUTION_DATE | datetime (8) | Forecast solution date of ticket |
| SOLUTIONGROUP_ID | int (4) | Group reference id. At each group per workflow is assigned a specific role. |
| DSG1 | nvarchar (512) | Group reference name |
| MASTER_SOLUTIONGROUP_ID | int (4) | Group reference id |
| DSG2 | nvarchar (512) | Group reference name |
| THIRD_SOLUTIONGROUP_ID | int (4) | Group reference id |
| DSG3 | nvarchar (512) | Group reference name |
| DSG4_ID | int (4) | Group reference id |
| DSG4 | nvarchar (512) | Group reference name |
| DSG5_ID | int (4) | Group reference id |
| DSG5 | nvarchar (512) | Group reference name |
| DSG6_ID | int (4) | Group reference id |
| DSG6 | nvarchar (512) | Group reference name |
| WORKFLOW_ID | int (4) | Workflow reference id |
| WORKFLOW_DESCRIPTION | nvarchar (2048) | Workflow description |
| WORKFLOW_TICKET_ADM_STATUS_ID | int (4) | Workflow administrarive status id |
| WORKFLOW_TICKET_ADM_STATUS | nvarchar (512) | Workflow administrarive status |
| WORKFLOW_TICKET_OP_STATUS_ID | int (4) | Workflow operative status id |
| WORKFLOW_TICKET_OP_STATUS | nvarchar (512) | Workflow operative status |
| RESOLUTION_CAUSE_ID | int (4) | Ticket resolution cause reference id |
| TICKET_CLOSURE_CAUSE_ID | int (4) | Ticket closure cause reference id |
| TICKET_CLOSURE_CAUSE | nvarchar (512) | Ticket closure cause reference |
| REQUESTED_PRIORITY_ID | int (4) | Ticket requested priority id |
| REQUESTED_PRIORITY | nvarchar (512) | Ticket requested priority |
| TARGET_ENVIRONMENT_ID | int (4) | Target environment reference id |
| TARGET_ENVIRONMENT | nvarchar (512) | Target environment reference |
| TICKET_IMPACT_ID | int (4) | Ticket impact id |
| TICKET_IMPACT | nvarchar (512) | Ticket impact reference |
| TICKET_URGENCY_ID | int (4) | Ticket urgency id |
| TICKET_UREGENCY | nvarchar (512) | Ticket urgency reference |
| TICKET_PRIORITY_ID | int (4) | Ticket priority id, usually this is calculated field value based on Ticket Impact and Urgency |
| TICKET_PRIORITY | nvarchar (512) | Ticket priority reference |
| TICKET_ACTIVITY_TEMPLATE_ID | int (4) | Ticket activity id of template used to load the Ticket activity |
| TICKET_ACTIVITY_TEMPLATE | nvarchar (200) | Ticket activity template used to load the Ticket activity |
| TUPLE_TICKET_AREA_ID | int (4) | First level of Standard Tuple. Ticket Area reference id |
| TUPLE_TICKET_AREA | nvarchar (512) | First level of Standard Tuple. Ticket Area reference name |
| TUPLE_TICKET_CATEGORY_ID | int (4) | Second level of Standard Tuple. Ticket Category reference id |
| TUPLE_TICKET_CATEGORY | nvarchar (512) | Second level of Standard Tuple. Ticket Category reference name |
| TUPLE_TICKET_TOPIC_ID | int (4) | Third level of Standard Tuple. Ticket Topic reference id |
| TUPLE_TICKET_TOPIC | nvarchar (512) | Third level of Standard Tuple. Ticket Topic reference name |
| ESTIMATION_START | datetime (8) | Ticket Estimation Start range date |
| ESTIMATION_END | datetime (8) | Ticket Estimation End range date |
| ESTIMATION_DATE | datetime (8) | Ticket Estimation cutoff date |
| ESTIMATION_MODE | int (4) | Ticket Estimation mode |
| COST_METHOD | nvarchar (510) | Ticket cost method, can assume a value Standard or Fixed Cost Only |
| ATTACHMENT_PRESENT | bit (1) | Flag stated at least on document is attached to a ticket |
| ACTIVITY_ASSIGN | varchar (21) | This field can assume a value Activity Not Assigned or Activity Assigned |
| TICKET_USER_INFO_ID | int (4) | Ticket requester information reference id |
| CREATION_DATE | datetime (8) | Record creation date, Automatic field |
| CREATION_USER | nvarchar (512) | Record creation date, Automatic field |
| REVISION_DATE | datetime (8) | Record creation date, Automatic field |
| REVISION_USER | nvarchar (512) | Record creation date, Automatic field |
| CLOSE_DATE | datetime (8) | Ticket close date |
| CLOSE_USER | nvarchar (512) | Ticket close user |
TICKET ACTIVITY VIEW
This view report some company information. The View's name is: _STD_TICKET_ACTIVITY_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| COMPANY_ID | int (4) | Company Id |
| ID | int (4) | Ticket activity Id |
| CODE | int (4) | Ticket activity internal identifier |
| TICKET_ACTIVITY_TYPE_ID | int (4) | Ticket Activity type reference id |
| TICKET_ACTIVITY_TYPE | nvarchar (1600) | Ticket Activity type reference name |
| TICKET_ACTIVITY_SUB_TYPE_ID | int (4) | Ticket Activity Subtype reference id |
| TICKET_ACTIVITY_SUB_TYPE | nvarchar (1000) | Ticket Activity Subtype reference name |
| TICKET_ACTIVITY_STATUS_ID | int (4) | Ticket Activity status reference id |
| TICKET_ACTIVITY_STATUS | nvarchar (8000) | Ticket Activity status reference name |
| NAME | nvarchar (512) | Ticket Activity Name |
| DESCRIPTION | nvarchar (-1) | Ticket Activity Description |
| COMMENTS | nvarchar (-1) | Ticket Activity Comment |
| TICKET_ID | int (4) | Ticket reference id |
| ASSIGNEE | nvarchar (8000) | Resource reference name |
| SOLUTIONGROUP_ID | int (4) | Group reference id |
| DURATION | float (8) | Estimated duration of task |
| REQUIRED_START_DATE | datetime (8) | Ticket required solution start date |
| REQUIRED_END_DATE | datetime (8) | Ticket required solution end+ date |
| FORECASTED_START_DATE | datetime (8) | Forecast solution start date of ticket |
| FORECASTED_END_DATE | datetime (8) | Forecast solution end date of ticket |
| EFFECTIVE_START_DATE | datetime (8) | Actaul solution start date of ticket |
| EFFECTIVE_END_DATE | datetime (8) | Actual solution end date of ticket |
| PAID | bit (1) | If true the recored Timesheet hours are taken in account into the balance column of estimation |
| ORDERING_NUMBER | int (4) | Sort Order |
| CREATION_DATE | datetime (8) | Record creation date, Automatic field |
| CREATION_USER | nvarchar (512) | Record creation date, Automatic field |
| REVISION_DATE | datetime (8) | Record creation date, Automatic field |
| REVISION_USER | nvarchar (512) | Record creation date, Automatic field |
TICKET CONFIGURATION ITEM VIEW
This view report some company information. The View's name is: _STD_TICKET_CONFIGURATION_ITEM_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| COMPANY_ID | int (4) | Company Id |
| ID | int (4) | Configuration Item Id |
| GUID | nvarchar (100) | Configuration Item GUID |
| NAME | nvarchar (510) | Configuration Item Name |
| TYPE | nvarchar (510) | Configuration Item type |
| TICKET_ID | int (4) | Ticket reference id |
TICKET CUSTOM FIELD VIEW
This view report some company information. The View's name is: _STD_TICKET_CUSTOM_FIELDS_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| ID | int (4) | Ticket custom field reference Id |
| NAME | nvarchar (512) | Ticket custom field reference Name |
| TYPE | nvarchar (8000) | This field contains the type of the data inserted |
| VALUE | nvarchar (-1) | Ticket custom field value |
| TICKET_ID | int (4) | Ticket reference id |
TICKET ESTIMATION VIEW
This view report some company information. The View's name is: _STD_TICKET_ESTIMATION_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|
TICKET FIELD VIEW
This view report some company information. The View's name is: _STD_TICKET_FIELD_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| ID | int (4) | Field reference Id |
| NAME | nvarchar (256) | Field reference Name |
| TICKET_FIELD_TYPE_ID | nvarchar (255) | This field contains the type of the data inserted. Three possible values can be present
|
TICKET OCE OBJECTIVE VIEW
This view report some company information. The View's name is: _STD_TICKET_OCE_OBJECTIVE_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|
TICKET RELATED VIEW
This view report some company information. The View's name is: _STD_TICKET_RELATED_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|
TICKET USER INFO VIEW
This view report some company information. The View's name is: _STD_TICKET_USER_INFO_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|
TICKET USER NOTE VIEW
This view report some company information. The View's name is: _STD_TICKET_USER_NOTE_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|
TICKET WORKER VIEW
This view report some company information. The View's name is: _STD_TICKET_WORKER_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|
TIMESHEET VIEW
This view report some company information. The View's name is: _STD_TIMESHEET_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| COMPANY_ID | int (4) | Company Id |
| ID | int (4) | Timesheet Id |
| CODE | int (4) | Timesheet internal identifier |
| PRJ_ID | int (4) | Project reference id |
| PROJECT | nvarchar (400) | Project Name |
| CURRENCY_ID | int (4) | Currency reference id |
| CURRENCY | nvarchar (512) | Currency reference name |
| RESRC_ID | int (4) | Resource reference id |
| RESOURCE | nvarchar (802) | Resource reference |
| GROUP_ID | int (4) | Group reference id |
| GROUP | nvarchar (512) | Group reference name |
| WPLACE_ID | int (4) | Location reference id |
| LOCATION | nvarchar (512) | Location reference name |
| PURCHASE_ROLE_ID | int (4) | Pruchase Role reference id |
| PURCHASE_ROLE | nvarchar (512) | Pruchase Role reference name |
| ACTIVITY_DATE | datetime (8) | Timesheet activity date |
| DURATION | float (8) | Timesheet duration. This is the duration declared in a resource section |
| PM_DURATION | float (8) | Timesheet duration. This is the duration declared in a PM section |
| MANAGER_DURATION | float (8) | Timesheet duration. This is the duration declared in a Manager section |
| ACT_DESCRIPTION | nvarchar (2000) | Timesheet Actvity description. This is the duration declared in a resource section |
| PM_ACT_DESCRIPTION | nvarchar (2000) | Timesheet Actvity description. This is the duration declared in a PM section |
| MANAGER_ACT_DESCRIPTION | nvarchar (2000) | Timesheet Actvity description. This is the duration declared in a Manager section |
| ACTIVITY_ID | int (4) | Timesheet Actvity id. This is the id related to a resource section |
| PM_ACTIVITY_ID | int (4) | Timesheet Actvity id. This is the id related to a PM section |
| MANAGER_ACTIVITY_ID | int (4) | Timesheet Actvity id. This is the id related to a Manager section |
| TICKET_ID | int (4) | Ticket reference id |
| TICKETACTIVITY_ID | int (4) | Ticket Activity reference id |
| TICKETDESCRIPTION | nvarchar (8000) | Ticket Activity description, copied from Ticket Activity |
| TICKETCOMMENTS | nvarchar (8000) | Ticket Activity Comment |
| ROWRPMSTAT_ID | int (4) | Timesheet Operational status Resource / PM section |
| ROWMSTAT_ID | int (4) | Timesheet Operational status Manager section |
| COMMENT | nvarchar (400) | Comment inserted by resource |
| PM_COMMENT | nvarchar (400) | Comment inserted by PM |
| MANAGER_COMMENT | nvarchar (400) | Comment inserted by Manager |
| creationDate | datetime (8) | Record creation date, Automatic field |
| creationUser | nvarchar (512) | Record creation date, Automatic field |
| revisionDate | datetime (8) | Record creation date, Automatic field |
| revisionUser | nvarchar (512) | Record creation date, Automatic field |
TUPLE VIEW
This view report some company information. The View's name is: _STD_TUPLE_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| ID | int | Tuple Identifier |
| CODE | int | Tuple Identifier |
| COMPANY_ID | int | Company Identifier |
| TUPLE_NAME | varchar(256) | Tupla Name |
| TUPLE_AREA_ID | int | First level of Tuple, Area, Identifier |
| TUPLE_AREA | varchar(256) | Tuple Area Name |
| TUPLE_CATEGORY_ID | int | Second level of Tuple, Category, Identifier |
| TUPLE_CATEGORY | varchar(256) | Tuple Category Name |
| TUPLE_TOPIC_ID | int | Third level of Tuple, Topic, Identifier |
| TUPLE_TOPIC | varchar(256) | Tuple Topic Name |
SERVICE CATALOGUE REQUEST (SRCS) VIEW
This view report some company information. The View's name is: _STD_SRCS_VIEW
The information reported are shown in the following table:
| Field Name | Field Type | Description |
|---|---|---|
| CATALOGO | nvarchar (2048) | Identify a complete set of service catalogue requests |
| SECTION | nvarchar (512) | Sub session of catalogue of requests |
| TOPIC_1 | nvarchar (1024) | Level 1 of nested level of section |
| TOPIC_2 | nvarchar (1024) | Level 2 of nested level of section |
| TOPIC_3 | nvarchar (1024) | Level 3 of nested level of section |
| ID | int (4) | Service request catalogue Id |
| SERVICE_REQUEST | nvarchar (1024) | Service catalogue request reference name |
| ENABLED | bit (1) | Flag stated if the SRCS request is enabled |
| PROJECT_ID | int (4) | Project reference id |
| TICKET_TYPE_ID | int (4) | Ticket type reference id |
| TRANSITION_RULE_ID | int (4) | Transition rule activated when a new ticket is created |
| PROJECT | nvarchar (400) | Project Name |
| TICKET_TYPE | nvarchar (512) | Ticket type reference name |
| TRANSITION_RULE | nvarchar (512) | Transition rule name |
| TATPL_ID | int | Ticket Activity Template id |
| TA_TEMPLATE | nvarchar (100) | Ticket Activity Template name |
| SOLUTIONGROUP | nvarchar (-1) | Group reference name |
| MASTER_SOLUTIONGROUP | nvarchar (-1) | Group reference name |
| OWNER | nvarchar (-1) | Owner reference name |
| TAB_RESOURCES | nvarchar (-1) | Tab of SRCS session used to grant a request to Resources |
| TAB_SOLUTIONGROUP | nvarchar (-1) | Tab of SRCS session used to grant a request to Groups |
| TAB_ORGANIZATIONUNIT | nvarchar (-1) | Tab of SRCS session used to grant a request to Organization Unit |
| CLIENT | nvarchar (-1) | Client reference name |
| OU Name | nvarchar (-1) | Organization Unit reference name |
| Ticket Requester | nvarchar (-1) | Requester of ticket reference name |
