Service Catalog Management (SRCS)

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BASICS & CONFIGURATION

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CORE MODULES USE

SM - Service Desk and Service Management
PM - Project and Portfolio Management
CMS - Configuration Management System
DE - Discovery Engine

COMPLEMENTARY MODULES USE

FM - Financial Management
OCE - Service Level Management
MS - Mobile Services
DB - DashBoard
REP - Reporting
EEM - External Event Manager
RE - Reconciliation Engine

ROADMAP

VM - Visual Management

SERVICES

Delivery
Remediation
Support
Enhancement
Training

RESOURCES

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GLOSSARY & READING CONVENTIONS

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Questa pagina è stata modificata per l'ultima volta il 15 giu 2018 alle 13:25.
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