Differenze tra le versioni di "ItmSUITE® - Overview"

Da itm wiki.
(Core modules)
(Etichetta: visualeditor)
(Key features)
(Etichetta: visualeditor)
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=== [[itmSUITE® - Key features|Key features]] ===
 
=== [[itmSUITE® - Key features|Key features]] ===
 
This section illustrates the key functionalities and benefits of itmSUITE®.
 
This section illustrates the key functionalities and benefits of itmSUITE®.
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==== IT Service Management ====
  
 
=== [[itmSUITE® - Core modules|Core modules]] ===
 
=== [[itmSUITE® - Core modules|Core modules]] ===

Versione delle 16:43, 9 mar 2015

For a complete overview of itmSUITE® please visit the following sections.

Key features

This section illustrates the key functionalities and benefits of itmSUITE®.

IT Service Management

Core modules

This section illustrates the core modules of itmSUITE®.

SM - Service Desk and Service Management

This is one of the core modules of itmSUITE® and as such can be activated autonomously. It includes a powerful workflow motor which can be freely configured to support the execution of the IT Service Management processes. SME also has the appropriate functions needed to operate a modern Service Desk, based on service management best practice and standards such as ITIL and ISO/IEC 20000.

Complementary modules

This section illustrates the complementary modules of itmSUITE®.

Architecture

This section illustrates the architecture itmSUITE®.

Glossary

This section contains the glossary for the key concepts and terms used by itmSUITE®.

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