Discussione:Incident Management

Da itm wiki.

Related Technical Documents

Checks

Changes

Delete "Review" status and all transitions from/to it.

Enables transition from "Opened" to "in Charge" only to master solution group.

Review transition authorizations according to the table.

Review solution group members (there are members who should not be included) ?

Activate the required views and notifications.

Update service manager for services.

Check all the field names and update as in wiki when different.

Check field comments and verify behaviour description.