EEM - External Event Management - Cronologia

Renato.daverio: /* Web Services syntax */

2017-11-20T17:14:36Z

‎Web Services syntax

Renato.daverio: /* Web Services syntax */

2017-11-20T17:13:24Z

‎Web Services syntax

Renato.daverio: /* Monitoring system configurations */

2017-11-20T17:10:34Z

‎Monitoring system configurations

Renato.daverio: /* Monitoring system configurations */

2017-11-20T17:09:28Z

‎Monitoring system configurations

Renato.daverio: /* Web Services syntax */

2017-11-20T17:05:05Z

‎Web Services syntax

Renato.daverio: /* Web Services syntax */

2017-11-20T17:01:44Z

‎Web Services syntax

Renato.daverio: /* Web Services syntax */

2017-11-20T17:00:50Z

‎Web Services syntax

Renato.daverio: /* Open a Ticket from mail */

2017-11-07T14:59:21Z

‎Open a Ticket from mail

Renato.daverio: /* Open a Ticket from mail */

2017-11-07T14:51:21Z

‎Open a Ticket from mail

Renato.daverio: /* Open a Ticket from mail */

2017-11-07T14:45:31Z

‎Open a Ticket from mail

← Versione meno recente		Versione delle 17:14, 20 nov 2017
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	The response from PMSM requires a development (to introduce in PMSM the logic to interact with external Web Services ).		The response from PMSM requires a development (to introduce in PMSM the logic to interact with external Web Services ).

−	[[File:EEM passive channel.~~JPG~~\|centre\|thumb\|500x500px\|EEM Passive Channel schema]]	+	[[File:EEM passive channel.jpg\|centre\|thumb\|500x500px\|EEM Passive Channel schema]]

← Versione meno recente		Versione delle 17:13, 20 nov 2017
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	The Action Engine of PMSM will evaluate the Message paramters and will send, directly to external software Web Service, a response about Task executed.		The Action Engine of PMSM will evaluate the Message paramters and will send, directly to external software Web Service, a response about Task executed.
	The response from PMSM requires a development (to introduce in PMSM the logic to interact with external Web Services ).		The response from PMSM requires a development (to introduce in PMSM the logic to interact with external Web Services ).
		+
		+	[[File:EEM passive channel.JPG\|centre\|thumb\|500x500px\|EEM Passive Channel schema]]

@@ Riga 114: / Riga 114: @@
 |-
-| <u>Email Identification Value</u> || The value which is searched in the mail when applying the identification strategy. If found, the ''[[Glossary|MSC]]'' is applied to the mail. The match is done "in like". ie: <u>Email Identification Strategy</u> = "subject" and <u>Email Identification Value</u> = "gmail.com" means that all the mail incoming from domain "gmail.com" will be considered as valid for current ''[[Glossary|MSC]]''
+| <u>Email Identification Value</u> || The value which is searched in the mail when applying the identification strategy. If found, the ''[[Glossary|MSC]]'' is applied to the mail.||The match is done "in like". ie: <u>Email Identification Strategy</u> = "subject" and <u>Email Identification Value</u> = "gmail.com" means that all the mail incoming from domain "gmail.com" will be considered as valid for current ''[[Glossary|MSC]]''
 |-

@@ Riga 111: / Riga 111: @@
 |-
-| <u>Email Identification Strategy</u> ||  The strategy used to determine if the ''[[Glossary|MSC]]'' shall be applied to the mail.
+| <u>Email Identification Strategy</u> ||  The strategy used to determine if the ''[[Glossary|MSC]]'' shall be applied to the mail.||
 |-
-| <u>Email Identification Value</u> || The value which is searched in the mail when applying the identification strategy. If found, the ''[[Glossary|MSC]]'' is applied to the mail.
+| <u>Email Identification Value</u> || The value which is searched in the mail when applying the identification strategy. If found, the ''[[Glossary|MSC]]'' is applied to the mail. The match is done "in like". ie: <u>Email Identification Strategy</u> = "subject" and <u>Email Identification Value</u> = "gmail.com" means that all the mail incoming from domain "gmail.com" will be considered as valid for current ''[[Glossary|MSC]]''
 |-

@@ Riga 242: / Riga 242: @@
 === Web Services syntax ===
 The Passive Channel is exposed by EEM and described through wsdl at the following address:
 http://[indirizzo]:[porta]/EEM/webservices/wsPassiveNotificationChannelService?wsdl=PassiveNotificationChannel.wsdl
 In details:
@@ Riga 288: / Riga 290: @@
   </wsdl:portType>
   </wsdl:definitions>

@@ Riga 246: / Riga 246: @@
 In details:
   <?xml version="1.0" encoding="UTF-8" ?>
-  - <wsdl:definitions name="PassiveNotificationChannel"  targetNamespace="http://api.service.domain.eem.kv4.com/"  xmlns:ns1="http://api.service.domain.eem.kv4.com/" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/"  xmlns:xsd="http://www.w3.org/2001/XMLSchema">
+  - <wsdl:definitions name="PassiveNotificationChannel"
   - <wsdl:types>
-  - <xs:schema elementFormDefault="unqualified"   targetNamespace="http://api.service.domain.eem.kv4.com/" version="1.0"  xmlns:tns="http://api.service.domain.eem.kv4.com/" xmlns:xs="http://www.w3.org/2001/XMLSchema">
+  - <xs:schema elementFormDefault="unqualified"
   <xs:element name="Notify" type="tns:Notify" />
   <xs:element name="NotifyResponse" type="tns:NotifyResponse" />

← Versione meno recente		Versione delle 17:00, 20 nov 2017
Riga 241:		Riga 241:

	=== Web Services syntax ===		=== Web Services syntax ===
−	~~TBC~~	+	The Passive Channel is exposed by EEM and described through wsdl at the following address:
		+	http://[indirizzo]:[porta]/EEM/webservices/wsPassiveNotificationChannelService?wsdl=PassiveNotificationChannel.wsdl
		+
		+	In details:
		+	<?xml version="1.0" encoding="UTF-8" ?>
		+	- <wsdl:definitions name="PassiveNotificationChannel" targetNamespace="http://api.service.domain.eem.kv4.com/" xmlns:ns1="http://api.service.domain.eem.kv4.com/" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
		+	- <wsdl:types>
		+	- <xs:schema elementFormDefault="unqualified" targetNamespace="http://api.service.domain.eem.kv4.com/" version="1.0" xmlns:tns="http://api.service.domain.eem.kv4.com/" xmlns:xs="http://www.w3.org/2001/XMLSchema">
		+	<xs:element name="Notify" type="tns:Notify" />
		+	<xs:element name="NotifyResponse" type="tns:NotifyResponse" />
		+	- <xs:complexType name="Notify">
		+	- <xs:sequence>
		+	<xs:element minOccurs="0" name="RequestIdentificationTag" type="xs:string" />
		+	<xs:element maxOccurs="unbounded" minOccurs="0" name="Parameters" type="tns:parameter" />
		+	</xs:sequence>
		+	</xs:complexType>
		+	- <xs:complexType name="parameter">
		+	- <xs:sequence>
		+	<xs:element minOccurs="0" name="name" type="xs:string" />
		+	<xs:element minOccurs="0" name="value" type="xs:string" />
		+	</xs:sequence>
		+	</xs:complexType>
		+	- <xs:complexType name="NotifyResponse">
		+	- <xs:sequence>
		+	<xs:element minOccurs="0" name="return" type="xs:string" />
		+	</xs:sequence>
		+	</xs:complexType>
		+	</xs:schema>
		+	</wsdl:types>
		+	- <wsdl:message name="NotifyResponse">
		+	<wsdl:part element="ns1:NotifyResponse" name="parameters" />
		+	</wsdl:message>
		+	- <wsdl:message name="Notify">
		+	<wsdl:part element="ns1:Notify" name="parameters" />
		+	</wsdl:message>
		+	- <wsdl:portType name="PassiveNotificationChannel">
		+	- <wsdl:operation name="Notify">
		+	<wsdl:input message="ns1:Notify" name="Notify" />
		+	<wsdl:output message="ns1:NotifyResponse" name="NotifyResponse" />
		+	</wsdl:operation>
		+	</wsdl:portType>
		+	</wsdl:definitions>

@@ Riga 180: / Riga 180: @@
 An Action shall be created and activated in PMSM on event "Incoming Mail"
-  In PMSM, go in Action Engine and create a new Action
+  In PMSM, go in Action Engine and create a new Action with Type "Incoming Mail"
 ===== MB: Schedule a "Generate Emails" message =====

@@ Riga 163: / Riga 163: @@
   Set a valid cron string (example: 0/10 * * * * ? will send a Message to EEM every 10 sec)
 EEM: shall subscribes to "Generate Emails" message
 An Active Channel shall be configured in EEM (see above)
 A MSC with type "Email Forward"
 An Action shall be created and activated in PMSM on event "Incoming Mail"
 ===== MB: Schedule a "Generate Emails" message =====

@@ Riga 156: / Riga 156: @@
 ==== Open a Ticket from mail ====
 To achieve the aim of current example the following configurations shall be done:
-. MB: an itmSUITE Message with type "Generate Emails" shall be scheduled in MBù
+MB: an itmSUITE Message with type "Generate Emails" shall be scheduled in MBù
   In Message Scheduler Management add a new Message
@@ Riga 163: / Riga 163: @@
   Set a valid cron string (example: 0/10 * * * * ? will send a Message to EEM every 10 sec)
-. EEM: shall subscribes to "Generate Emails" message
+EEM: shall subscribes to "Generate Emails" message
-. An Active Channel shall be configured in EEM (see above)
-. A MSC with type "Email Forward"
+An Active Channel shall be configured in EEM (see above)
-. An Action shall be created and activated in PMSM on event "Incoming Mail"
 ===== MB: Schedule a "Generate Emails" message =====