Workflow configuration steps - Master data
Da itm wiki.
Versione del 10 nov 2015 alle 17:12 di Maxime.sottini (discussione | contributi)
In order to configure a workflow, there is a number of master data which are used and therefore shall be configured first. Usually, this configuration is done once but it may require updates before configuring a new workflow.
| Menu | Context | Description |
|---|---|---|
| General/WorkFlow/Causal Types | Users | It allows to manage users (only for the administered company). |
| General/WorkFlow/Causals | Event types | It allows to configure event types. See also Notifications management page. |
| General/WorkFlow/Source Data | Notifications | It allows to configure notifications for the administered company. See also Notifications management page. |
| General/WorkFlow/Custom Fields | itmSUITE® | It allows to launch administration functionalities and utilities. See Admin kit page for more information. |
| General/WorkFlow/Operational Statuses | MDMM | It allows to manage some master data grants. See the MDMM management page for more details. |
| General/Tickest/Ticket Types | Views | It allows to configure and force the visibility of Views. See also the Views management page. |
| General/Ticket/Ticket Relationship Types | Personal options | It allows to define settings for personal options pages. See also Personal options page. |
