Differenze tra le versioni di "Workflow configuration steps - Master data"
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In order to configure a ''[[glossary|workflow]]'', there is a number of master data which are used and therefore shall be configured first. Usually, this configuration is done once but it may require updates before configuring a new ''[[glossary|workflow]]''. | In order to configure a ''[[glossary|workflow]]'', there is a number of master data which are used and therefore shall be configured first. Usually, this configuration is done once but it may require updates before configuring a new ''[[glossary|workflow]]''. | ||
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| + | ! Menu !! Context !! Description | ||
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| + | | '''''General/WorkFlow/Causal Types''''' || ''[[Glossary|Users]]'' || It allows to manage ''[[Glossary|users]] ''(only for the administered ''[[Glossary|company]]''). | ||
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| + | | '''''General/WorkFlow/Causals''''' || ''[[Glossary|Event types]]'' || It allows to configure ''[[Glossary|event types]]''. See also [[Notifications management ]]<nowiki/>page. | ||
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| + | | '''''General/WorkFlow/Source Data''''' || ''[[Glossary|Notifications]]'' || It allows to configure ''[[Glossary|notifications]] ''for the administered ''[[Glossary|company]]''. See also [[Notification management|<nowiki/>]][[Notifications management]] page. | ||
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| + | | '''''General/WorkFlow/Custom Fields''''' || itmSUITE® || It allows to launch administration functionalities and utilities. See [[Admin kit]] page for more information. | ||
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| + | | '''''General/WorkFlow/Operational Statuses''''' || ''[[Glossary|MDMM]]'' || It allows to manage some master data grants. See the [[MDMM management]] page for more details. | ||
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| + | | '''''General/Tickest/Ticket Types''''' || ''[[Glossary|Views]]'' || It allows to configure and force the visibility of ''[[Glossary|Views]]''. See also the [[Views management|<nowiki/>]][[Views management]] page. | ||
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| + | | '''''General/Ticket/Ticket Relationship Types''''' || ''[[Glossary|Personal options]]'' || It allows to define settings for personal options pages. See also [[Personal options]] <nowiki/>page. | ||
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Versione delle 17:12, 10 nov 2015
In order to configure a workflow, there is a number of master data which are used and therefore shall be configured first. Usually, this configuration is done once but it may require updates before configuring a new workflow.
| Menu | Context | Description |
|---|---|---|
| General/WorkFlow/Causal Types | Users | It allows to manage users (only for the administered company). |
| General/WorkFlow/Causals | Event types | It allows to configure event types. See also Notifications management page. |
| General/WorkFlow/Source Data | Notifications | It allows to configure notifications for the administered company. See also Notifications management page. |
| General/WorkFlow/Custom Fields | itmSUITE® | It allows to launch administration functionalities and utilities. See Admin kit page for more information. |
| General/WorkFlow/Operational Statuses | MDMM | It allows to manage some master data grants. See the MDMM management page for more details. |
| General/Tickest/Ticket Types | Views | It allows to configure and force the visibility of Views. See also the Views management page. |
| General/Ticket/Ticket Relationship Types | Personal options | It allows to define settings for personal options pages. See also Personal options page. |
